GGIGGETECH
The full service board

Service Tickets

Every job GiggTech LLC takes arrives as a numbered work order and leaves as a closed one. Below are the six lines the desk runs every week across Utah, from the Spanish Fork shop out to the field.

A ticket for each request, never a loose conversation

Businesses do not need another directory of names. They need one desk that writes down the problem, points the right people at it and hands back proof the work is done. GiggTech LLC runs exactly that kind of floor. Each line below carries the same habit, a clear order, a matched crew, a fixed schedule and a signed hand off.

Whether the job needs a developer for six weeks or a field tech for six hours, the Spanish Fork desk prices it, boards it and closes it under the same banner.

15+
County footprint served
24h
Desk reply target
100%
Orders closed with a sign off
000
Surprise line items in a decade
Six service lines

What can be dispatched

Read each order type so the right ticket is opened the first time. Any doubt and the desk will route the request to the correct crew.

Freelance Developer Placement

GiggTech LLC seats independent software developers into client teams for focused periods, from a two week product push to a three month build. Each candidate is a working developer who has already shipped real code, not a resume pulled from a bulk list. We align a seat only after matching stack, calendar and way of working with your lead. The developer keeps taking orders directly and reports against the same weekly cadence your own team uses, so adding capacity does not add a learning curve.

  • Front end, full stack and mobile seat fills.
  • Same weekly stand up and pull request flow as your group.
  • Exit cleanly at term with no transfer fees.

IT Helpdesk and Field Support

When internal tickets pile up faster than a small office can answer them, GiggTech LLC drops in a helpdesk technician to clear the queue. That person also walks the floor, so a request for a monitor, a printer or a meeting room issue is fixed at the desk instead of turning into an email thread. For offices spread across several buildings we send field support on a fixed rota, carrying replacement parts and a spare bag so most visits close on the same trip.

  • Password, account and access request triage.
  • Printer, imaging and peripheral care.
  • Recurring weekly field visits with a fixed rate.

Network and Wi-Fi Installation

Dead zones, flapping access points and an office where the back bay loses signal at three in the afternoon are not a mystery to take up residence with. The GiggTech LLC crew starts every network order with a walking heat map, not a guess. We run structured cabling where a run matters, place access points by real usage and set channel density so a busy lunch does not eat the sales floor. After install you receive a clean network drawing, marked ports and a test sheet from the farthest doorway.

  • Site survey with a signal and device count.
  • Access point placement and channel tuning.
  • Cable runs through walls, ceilings and raised floors.

Device Repair and Refresh

Laptop fleets age in bunches. GiggTech LLC works through a refresh as a batch order, swapping drives, cleaning cases, updating the operating system and loading the standard image so an old fleet stops feeling old. We also repair what is worth repairing, screens, keyboards, batteries and failed drives, with a plain yes or no on cost before a part is ordered. A retired device is wiped to a defined standard and logged, so nothing with data simply walks out the door.

  • Fleet refresh with a staged weekday plan.
  • Component repair with prior approval on every part.
  • Certified wipe and recycle pick up on decommission.

Staff Augmentation Teams

Some quarters simply need more hands beside the staff already on payroll. GiggTech LLC fields augmentation teams as a managed add on, developers beside a product team, technicians beside a service desk or testers beside a release group. The team carries its own gear rhythm under your tools and your rules, so your managers keep one workflow instead of two different shops. We size the team to the sprint and scale it back just as cleanly when the load drops.

  • Managed teams that follow your standards and stack.
  • Scale up or down on a rolling notice.
  • Single invoice that covers the whole team.

Project Squads on Demand

For a move, an office build out, a network cut over or a fresh platform rollout, GiggTech LLC assembles a short squad with a named lead. One person owns the plan, the day by day list and the final report, so the client talks to a single voice instead of five. Squad orders run best when the start date is firm, and we reserve the crew a full week ahead. The result is a whole task moved, wired, tested and signed in one clean climb rather than a month of half finished steps.

  • Named squad lead and one shared plan.
  • Day by day sheet with every test logged.
  • Reserve crews a full week ahead for firm dates.
Process overview

How an order moves on the desk

1

Open the ticket

Call or write with the problem and a target start. The desk logs the request the same business day.

2

Receive the quote

A fixed scope, a firm rate and a start window come back on a short written order before any work.

3

Crew assigned

We match experience to the task and send the brief, schedule and site rules to the crew.

4

Work on site

Status updates land by the hour on longer jobs while short tasks simply finish and close.

5

Accept and invoice

You sign the order, then one clean invoice arrives itemized from the same work order number.

Punch in a new order today

Describe the gap to the GiggTech LLC desk and let the board find the crew. A reply is only a phone call or a short message away.

Open a Work Request