1. Who this policy covers
This privacy policy applies to every person who uses the GiggTech LLC website or interacts with the company in writing, by phone or in the field. That group includes a business that requests a development seat or a field crew, an executive assistant who books a visit on behalf of an office, an independent software developer who registers on the crew board, a field technician who performs work under a ticket and any visitor who only looks at these pages without leaving any information behind.
The policy also covers individuals who contact the company email address serve@giggetech.mom or the phone line +13074428428 with a question, a complaint or a request for a quote. Even a short note that names a person may carry personal information, so the same care applies whether you send us a detailed introduction or a one line enquiry.
Where a business or organization shares employee details with us for the delivery of services, the business itself controls that data and GiggTech LLC acts as a processor on its behalf. Where an individual developer shares their own details to register on the board, GiggTech LLC holds those details to run the services the individual asked for.
2. Information we collect
The company gathers only the information that a lawful and truthful service actually needs. The categories described below reflect a normal working relationship with a talent desk and field service provider.
The first category is identity information. That includes a full name, a preferred name that a developer asks to be known by, a job title and the name of the organization a person works for. We also keep a work email address, a contact phone number and, when a technician travels to a site, a general location such as a city or a county.
The second category is professional information. For a developer that means skills, programming languages, years of experience, examples of prior work a person chooses to share, certifications, availability windows, rate expectations and references a person provides. For a client that means a business size, an industry, a technology stack in use and the scope of a requested engagement.
The third category is communication information. Every email, form submission, telephone note and message sent to the company becomes a record held under this policy. That includes the timing of the message, the subject line and the content of the conversation.
The fourth category is service and transaction information. That covers the work orders a client opens, the tickets a crew member works on, hours reported, mileage logged, invoices issued, payments received and sign off records.
The fifth category is technical information collected automatically when someone visits the website. That includes the type of browser, the operating system, the rough region of the device, the pages read and the time of the visit. Technical logs are described further in the section about cookies.
3. How information is gathered
Most personal information reaches GiggTech LLC because a person gives it directly. A client sends a request through the contact form, mails the address serve@giggetech.mom or dials the phone line. An operator books work directly with the desk by phone, by email and sometimes in person at a venue. A developer applies to the crew board by submitting a summary, a resume or a link to a portfolio.
Some information arrives from the devices people use. When a browser loads a page on this site, the browser normally sends a few details, such as the type of device, the language preference and the address of the page that pointed the person here. That happens without a person typing anything.
Some records are produced by the company itself as it does its work. A phone call with a client leads to a notes file inside the desk. A signed work order becomes a record in the order system. A completed repair becomes an entry in a maintenance log. These internally created records can include personal names because technicians naturally touch devices and accounts while they work.
4. Lawful grounds for processing
Under data protection law, a controller may handle personal information only when a lawful basis exists. GiggTech LLC relies on several clearly described grounds for what it does.
The first ground is consent. When a person freely agrees to join the crew board, to receive a specific follow up or to accept cookies that require permission, the company processes that choice and lets the person withdraw it at any time. A withdrawal does not erase work already lawfully done before the choice was removed.
The second ground is a contract. Where GiggTech LLC performs a service under a work order or a placement agreement, the personal information needed to fulfil that contract is processed to deliver the agreed work and to issue and collect payment.
The third ground is a legitimate interest. The company has a real and reasonable interest in running an accurate account history, preventing fraud, maintaining the security of its systems and protecting its legal position, so long as that interest does not override the fundamental rights of the people whose information is involved.
The fourth ground is a legal obligation. Where a law, a regulation, a tax rule or a court order requires the company to keep or to release certain records, the company will do so as far as the law requires and no further.
5. How we use the information
Information held by GiggTech LLC is used for a defined set of purposes that match the way a small, honest technology desk actually runs.
We use identity and contact details to speak with a client or a developer, to answer a question, to send a quote, to confirm a booking and to follow up after a visit. This communication is the heart of the service and cannot be done without a working address or number.
We use professional details to match a developer to a client brief. Talent information lets the desk judge whether a person can do the work within the dates requested and to present the right candidates rather than an entire list.
We use service and transaction records to prepare invoices, to confirm hours and mileage, to resolve a billing dispute, to support a warranty on completed work and to keep a straight history that both a client and the company can re-read months later.
We use technical logs to keep the website working, to spot a failed page, to protect against misuse and to understand, in general terms, how visitors find the company. We do not use logs to build a hidden profile of a named visitor.
6. Sharing with third parties
GiggTech LLC does not sell personal information and does not rent a list of names to advertisers. Sharing happens only where it is needed to deliver the service a person requested or where law compels it.
We share limited facts with a matched developer or crew so that work can be scheduled. That includes a client site location, a contact channel for the day of the job and the details of the task. We share only what the work needs, never a full dossier of unrelated records.
We share information with service suppliers that help run the business. That includes a web host that keeps the site available, an email provider that carries messages, a booking and accounting system that stores orders and invoices, and a phone service that records call notes. Each supplier is expected to keep limited access and to use the records only to provide the service we buy.
We disclose records to an authority, a court or a regulator only when a lawful request demands it and only to the extent the request legally allows. We include this paragraph plainly so that no one mistakes the general sharing described earlier for an open door to any caller who asks for a file.
7. Developers on the crew board
An independent developer who registers with GiggTech LLC takes part in a managed talent board. The details a developer gives, from skills to references, are used to keep that developer working. A registration does not promise a placement and does not place the developer under the company as an employee, because an independent contractor stays independent throughout.
When the desk considers a developer for a client brief, we may share a profile with the client for review. The profile is limited to the professional facts needed for a decision and leaves out note fields and private contact channels unless the developer agrees to be reached directly.
A developer can ask at any time for a copy of the profile the desk keeps, can correct a stale detail and can request that the profile be removed from active rotation. Vouchers of past paid work and legitimate business records under a tax obligation do remain governed by their own retention and legal requirements.
8. Client business information
A client business that engages GiggTech LLC will share facts about its operation, its technology and often the names and roles of the people the crew will contact. That information helps the desk scope a fair quote and hand the crew a clear hand off.
GiggTech LLC treats a client site layout, a network map, an access code and an internal contact list as confidential business material. Field crews receive those details only for the length of an engagement and must not reuse them for another client. When a client shares personal details of its own employees for a delivery, the client controls that information and the company works under the client instructions on how far the records may travel.
At the close of a contract the company returns or deletes the client material under the agreement, other than the core records it must keep under tax and bookkeeping law. A returning client is often surprised to find that its own history is recoverable and intact, because the desk numbers every order rather than trusting memory alone.
9. Cookies and similar tools
A cookie is a small text file a website asks a browser to keep. The GiggTech LLC site uses a limited set of cookies and similar local storage where a browser allows it.
Strictly necessary cookies keep a page layout working and remember harmless choices such as a collapsed menu. These do not need separate consent because they support a function a visitor explicitly asked for.
Functional and measurement cookies help us see in general terms how many people view a page and which links are clicked. Where the law asks for consent before these run, the site asks first and starts them only after a clear yes. A visitor can change the decision in the browser settings at any time.
The company also keeps server and access logs as ordinary technical practice. A log line holds an internet address and a time stamp and is retained only as long as it is needed to keep the service stable and safe. These logs are not joined to a personal marketing file.
10. Data security safeguards
GiggTech LLC treats the security of personal information as a daily habit rather than a single project. Access to any file that names a person is limited to the desk staff, the parties who need it for the work in hand and the contracted suppliers named above.
Accounts that reach client facts or developer profiles are protected with individual logins and strong passwords, and no shared guess is ever used across a whole team. Sensitive records, including payment and site access data, travel over encrypted connections wherever the tool allows it.
Field technicians follow a simple rule on the job. They do not watch a screen with a client list open in public, do not leave a device with customer data unattended and return or erase the working copy of any file once the order closes. The company reviews these habits and corrects any break it learns about.
Even with these safeguards in place, no method of transmission over the internet is entirely without risk. The company promises reasonable care but cannot promise that no breach will ever occur, and it will notify the relevant people and authorities where the law requires after a confirmed incident that carries a real risk.
11. Data retention periods
GiggTech LLC keeps personal information only as long as the reason for keeping it still stands. When the reason ends, the records are erased or anonymized in an orderly way.
Enquiry and quote messages are kept while the conversation is open and for a short period afterwards in case the client returns. Most active enquiries are settled within a few months and the notes then move to an inactive shelf or are removed.
Work orders, invoices and payment records are kept for the period required by tax, bookkeeping and audit law in the United States, which is generally several years. These legal records may legitimately outlast the personal relationship because the law asks for them.
Developer profiles are kept while a developer stays active on the board and are removed on a clear request to stop. Visitor and technical logs are kept for the shortest useful window for security and are then rolled over. Any record that no longer has a purpose is not kept out of habit.
12. Your rights and choices
Depending on where you live, the law may give you several clear rights over your personal information. GiggTech LLC honors a request that meets a lawful test even when no single law forces it, because an honest desk has no reason to hoard data.
You may ask for a copy of the personal information the company holds about you and for a plain statement of why it is held. You may ask the company to correct an inaccurate detail, such as an email address or a job title that has changed.
You may ask the company to delete records that are no longer needed for the stated purpose, subject to the tax, legal and security exceptions described earlier. You may limit how the company uses certain records and, where processing rests on consent, you may withdraw that consent at any time with effect for the future.
In some places you may also ask to receive the personal data you supplied in a structured, portable form, or to object to processing done for a legitimate interest. Every request is answered without charge for a reasonable first copy, and the company may verify identity before acting so that records do not reach the wrong hands.
13. Privacy for children
The GiggTech LLC site and services are built for adults who run or work for a business and are not directed to children under the age of consent in their region, generally age thirteen or older depending on local law.
The company does not knowingly collect personal information from children. If a child has shared details through a form or a message by mistake, a parent or guardian should contact the desk at serve@giggetech.mom and the company will remove the records without delay, apart from any piece the law requires to be kept.
Because the field team sometimes works in a location where a family member answers a door or uses a shared device, crews simply do not request personal details from young people and have no business reason to do so. Any such situation would be reported and closed rather than recorded for reuse.
14. International transfers
GiggTech LLC delivers services around the desk at Spanish Fork, Utah within the United States, and most records live with suppliers that store data inside the country. In the ordinary course few transfers cross a national border at all.
Where a client is based abroad, or where a developer works from another country, a message or a work file may travel across borders to reach the right person. Those transfers are kept limited to the task, protected with encryption on the wire and covered by a set of standard safeguards such as the standard contractual clauses or an equivalent lawful tool.
If you are located outside the United States and you contact the company, you are doing so with the knowledge that a reply may involve a short international trip of your own message. The company keeps such records under the same retention rules described in this policy wherever the file physically rests.
15. Automated decision making
The talent desk at GiggTech LLC does not run a system in which an algorithm on its own decides that a developer is hired, that a quote is final or that a person is refused a service. A human at the desk reviews every match, every rate and every booking.
A few internal steps are partly automated, such as sorting messages by date or attaching a work order number, but always as simple record keeping that a person can overrule. No decision that carries a legal or similarly significant effect on an individual is made without meaningful human involvement.
If you believe an automated step has led to an unfair outcome, write to the desk and ask for a manual review of the record. A real person will look at the facts and correct the result where the facts require it.
16. Links to other websites
These pages sometimes point to an outside resource, such as a client site, a developer portfolio, a government office or a professional body. This privacy policy stops at the moment you choose to leave the GiggTech LLC site.
Once you follow an outside link, the owner of that other site decides how your data is handled under its own privacy notice. The company does not control those pages and cannot answer for their practices, so you should read the notice of any site where you plan to leave personal details.
The presence of a link is not an endorsement that the other site holds data to any particular standard. GiggTech LLC reviews links it chooses to publish but cannot watch every page it does not run.
17. Changes to this policy
The company reviews this privacy policy from time to time so that it stays honest about current practice and current law. When the text changes, the revision date at the foot of the page is updated and the new version governs any visit that happens after that date.
A material change, such as a new purpose for processing or a new category of data, is called out clearly when the page is next visited, so that no one is asked to accept a silent rewrite. Smaller edits, such as a clearer sentence or the correction of an address, need no special alarm.
Where a law change forces the company to act by a fixed date, the notice takes effect when the law takes effect. Where a change rests on the consent of the people affected, the company asks before applying it rather than after.
18. How to contact us
Questions, requests and complaints about this privacy policy or about any personal record are welcome at any time. The fastest open door is the desk email address serve@giggetech.mom. The phone line +13074428428 reaches the same desk during business hours, and postal mail is accepted at 973 S 1350 E, Spanish Fork - 84660-8532, United States (US).
The person responsible within GiggTech LLC will acknowledge a privacy request within a reasonable number of business days, answer it on the merits and keep a record of how it was handled. If you are not satisfied with the answer, you may also raise the matter with your own supervisory authority where local law provides one.
If you prefer the phone, say clearly at the start of the call that you are raising a privacy matter so the notes are routed correctly. If you write, include a return address so that a reply can reach you and, where the request is sensitive, a simple way for the desk to confirm it is speaking with the right person.
This page describes the privacy practices of GiggTech LLC, operated under the developer name GiggeTech, and the company reserves the right to protect its own lawful records as this policy describes. Thank you for reading the full policy before trusting the desk with your information.