1. Company and scope
GiggTech LLC provides computer systems design and related services together with talent placement for the technology field. In plain terms the company runs a desk that seats freelance developers into client teams, sends helpdesk and field technicians to offices, installs and repairs networks and devices, and assembles short project squads for defined jobs. The desk is based at Spanish Fork, Utah and most crews travel across the surrounding counties of the region.
The scope of any single job is never assumed and is always confirmed in writing before work begins. A general description on this site, such as the name of a service line, does not by itself create an obligation to deliver a particular result. The obligation to perform comes from a signed or confirmed work order that states the task, the price and the date.
These terms apply to the use of the website itself as much as to a paid engagement. Even a person who only reads these pages accepts the conditions of browsing the site, including the statements about ownership, acceptable use and liability set out below.
2. Accepting the services
Any person or business that sends a request, accepts a quote or signs a work order is named in these terms as the client. A client must have the authority to bind the organization it claims to represent. When one person books work for a whole office, that person confirms that they hold the right to accept these terms on behalf of the business and to let a crew work in the building.
The company may decline a request for any fair reason, including limited availability, a location the crew does not serve or a service line the desk does not run. A decline is a courtesy, not a judgment, and the client is welcome to ask for a recommendation to another provider.
Where these terms draw a line between the client and an independent developer, the placement service treats those two as the parties of record and the company as the connecting desk, as further explained in the placement and independence sections.
3. The work order
Every paid engagement with GiggTech LLC begins as a work order. A work order states the client name, the task, the location, the crew required, the start and finish windows and the price. Once a client confirms the order in writing, both the client and the company are bound by its terms together with these terms of service.
A work order may be issued as a printed sheet, an emailed document or an agreed online form. Whatever the format, the written order is the single source of truth for the job, and a spoken change does not take effect until it is added to the order in writing.
If the facts of a job change after the order is signed, such as a change to the site, a wider task or a longer schedule, the company will present a change note before the new work proceeds. Work done under a properly signed change note is priced and guaranteed in the same way as the original order.
4. Quotes, fees and taxes
A written quote is generally valid for a stated number of days from the date it is issued, and the client confirms the quote by accepting it on this site, by a signed order or by written agreement before work starts. After the validity window a quote may need to be refreshed to reflect a change in materials, time or crew availability.
Fees are set out in the quote and are either a fixed total for a defined project or a time and materials rate with an estimate. A fixed total covers the exact scope described in the order. A time and materials engagement is invoiced at the agreed hourly rate for reported and approved hours plus itemized mileage, parts and equipment.
Quoted prices do not automatically include a sales tax, a use tax or another government charge unless the quote says so. Where a lawful tax applies to a sale, the company will add it to the invoice at the rate in force. Out of pocket costs such as parking, permits, freight or special tools are passed through at cost with the receipt attached unless the order says the total is inclusive of them.
5. Payment terms
Standard invoices are due within the number of days stated on the invoice or on the work order. Where no number is stated, payment follows the schedule agreed in writing, most often within fourteen days of the invoice date for a completed order.
Large fixed projects may be arranged in stages, with a deposit or a milestone payment due before certain work begins. A required deposit is always named in the quote and is applied to the final total, not kept as an extra charge. The company holds back from starting a build that depends on money until the agreed deposit has cleared.
A late payment may carry a finance or late charge at the rate and within the limits allowed by law, and interest will be charged only on overdue amounts and only as the law permits. The company may pause further work on open orders while a genuinely overdue invoice stays unpaid, without giving up any right to the full amount.
6. Scheduling and delays
The start and finish dates on a work order are agreed target dates and the company uses reasonable care to meet them. A finish date is not a guarantee of the exact minute and is subject to delays caused by events outside the company reasonable control, by late client decisions or by an act of a supplier or a carrier.
If a delay is the fault of the client, such as a site not being ready or a required access not being granted, the crew time lost may be charged under the time and materials terms of the order. If the delay is the fault of the crew or the company, the affected hours are not charged and the schedule is moved to the earliest fair date.
When the client must cancel a reserved crew, a cancellation fee may apply if notice is not given within the window shown on the order, normally at least one full business day before a field booking. That fee covers the crew the company could no longer offer to another order and is not a penalty for a fair and timely change.
7. Placement services
The development placement line of GiggTech LLC recommends independent developers for a client task. A placement order sets out the skills required, the expected period and the rate at which the selected developer will bill. The company introduces the candidate and manages the day to day booking on the terms of the placement order.
The company confirms that a recommended developer has been checked for open availability and that the work described in the order sits within the developer stated skill set. The company cannot and does not guarantee that a particular code result will be defect free, because the developer remains responsible for the technical work they produce under the applicable developer terms.
If a placed developer does not arrive or cannot do the agreed work, the company will first try to offer a like for like alternative. If no suitable alternative can be offered within a reasonable window, the client may cancel that order without charge for the unused period under the cancellation rules of this agreement.
8. Developer independence
Independent developers who receive work through GiggTech LLC are not employees of the company. Each developer is a separate business working under their own tax number and their own professional terms. This relationship is central to how talent is booked and how each party owes the other.
Because a developer is independent, the client does not gain from the developer the protections that belong to an employee, such as statutory separation notice. The developer keeps the right to direct the technical means of their own work, while the client keeps control of the outcome the task must achieve.
In the same way, the company introduces and schedules the developer but does not stand between the client and the developer for the quality of every line of code written. The company does stand behind its own placement promises, the honesty of its invoices and the fairness of its scheduling, and it answers for those duties in full.
9. Field and network work
Field and network services include installing cabling and access points, repairing devices, refreshing computers, wiring an office and supporting a running network. A field crew works safely, follows the site rules and leaves the location cleaner than it arrived. The client must provide lawful access to the site and to the equipment needed for the stated job and must point out any hazard the crew cannot be expected to see.
Network work involves cutting over live systems that may carry important business traffic. The company plans a cut over to limit disruption, but the client should keep a current backup of any systems affected and should expect a short window of unavailability where the order says so. The company will not be liable for data loss where the client was asked to back up and did not, as set out further in the limitation section.
Any structures altered, such as a hole drilled for a cable run or a fixture moved, are restored with reasonable care. Since a wall cavity may hide unexpected conditions, a crew that meets something it cannot see may need to stop and quote the extra step before going further rather than charge freely.
10. Customer instructions
The client undertakes to provide accurate instructions and complete, usable information for the job. That includes working accounts, current software, clear access codes and a plain account of how the site is used. Where a task depends on a fact only the client knows, the company relies on the fact as given and is not liable for a wrong result that follows from a false or incomplete instruction.
For code and data work, the client confirms it holds the right to ask the company and any placed developer to handle the material. For site access and passwords, the client confirms the person granting access is permitted to do so.
If a client changes its mind part way through a job, the company will pause in a safe place and price the revised scope before further work. Work carried out before the change is legitimately billed, and left over materials bought for the original scope may not be returnable at full value.
11. Acceptance of completed work
When the company tells the client that an order or a stated part of it is complete, the client has a reasonable window to inspect the result and to point out any defect that stops it from meeting the order. The agreed payment and any warranty period run from the point the client accepts the work or is deemed to accept it.
A client is deemed to accept work if it uses the result in production, if it does not raise a defect within the stated review window, or if it confirms completion in writing. Any defect that could only be seen after use, and not on a first inspection, may still be raised within the support period.
Acceptance closes the order for normal record keeping and starts the clock for the warranty described in the next section. A defect raised later than the allowed window is handled as new work at the then current rate rather than as a free correction.
12. Warranty and support
GiggTech LLC warrants that services it performs will be delivered with reasonable skill and care and that work it installs or builds will work as described in the accepted work order for a period stated on the order. Where no period is stated, the warranty runs for a reasonable short window that reflects the type of task.
If a warranted defect appears within the covered period, the client should report it in writing with enough detail to reproduce it. The company will correct the defect at no separate charge, or will redo the affected portion, at the company choice. If a repair is not possible, the company may refund the specific, affected part of the fee.
The warranty does not cover problems caused by misuse, accident, a change the client made after hand over, a third party program not supplied by the company or a failure of the client to keep an environment running as the company advised. Support beyond the warranty window is available at the standard support rates.
13. Materials and equipment
Where an order includes parts, cabling or equipment, the quote names the make and model where practical. The company sources parts honestly and may select an equivalent maker if a named product is out of stock, telling the client before a substitution that changes form, fit or function.
If the client supplies its own equipment, parts or software, title to those items stays with the client and the company works on them with care but does not promise that a worn or obsolete item will carry a long service life. Spare parts bought for a project that is then cancelled are invoiced as purchased unless the parts can be returned full value.
Returned or recycled devices are handled in line with the privacy policy and applicable disposal rules. Any data on a device handed to the crew for repair or retirement should be backed up by the client, since a wipe is the point of many refresh and repair orders.
14. Confidential information
Each side may receive confidential facts about the other while an order runs, including network maps, pricing, client lists, code, data and business plans. The receiving side will keep those facts secret, will use them only for the purpose of the engagement and will not hand them to a third party without permission.
This duty of confidence lasts while the engagement runs and continues for a reasonable period afterwards, and does not apply to information that is public, independently developed or required to be disclosed by law. A field crew that works for many clients treats every site separately, so facts from one client never flow to another.
Where a client needs a non disclosure document in its own prescribed form, the company will review and sign it before work starts so that the confidentiality duty matches the client standard. A note on the work order can record that the client form controls.
15. Copyright and license
Work created by GiggTech LLC for a client under a paid work order, including custom software, design and documentation prepared for that specific client, is owned by the client once the invoice for that work is paid in full. Until payment is made in full, the company keeps the ownership and grants no unrestricted use.
The company keeps the right to reuse general know how and libraries it developed independently and to show a discreet sample of completed work in a portfolio, unless the client asked for the work to stay private in writing. On a paid order the client also receives a perpetual license to use the delivered work internally for its own purposes, which the license grant turns into full ownership on final payment.
This site and its written content are the property of or are licensed to GiggTech LLC, and code samples on the service pages are shared to explain the work rather than to grant a right to rebuild the whole site. A visitor may not copy the site wholesale for a competing business.
16. Limitation of liability
Neither side is liable for loss of profit, loss of data not backed up when asked, loss of opportunity or any indirect or consequential loss, in every case whether or not the loss was foreseeable. This limit is fair because a desk cannot price a job to carry the whole future earnings of a business on a single invoice.
The total liability of GiggTech LLC for any claim, from one incident or a series connected to one engagement, is limited to the amount the client paid under that work order, and for a placement order to the placement fee actually paid for the affected order. This cap applies to all claims, whatever the legal basis.
Nothing in these terms limits either side liability that cannot lawfully be limited, including liability for death or personal injury caused by negligence or for fraud. The limitation of liability is meant to be read as a whole and applies to the fullest extent the law allows.
17. Termination and cancellation
A client may cancel an accepted order before it starts by written notice to the desk. The company may cancel before it starts if a confirmed deposit does not arrive, if the client gives false instructions or if the crew is no longer lawfully able to perform, and in that case any deposit already taken is returned.
Either side may end an ongoing placement or engagement for a serious, unrepaired breach of these terms, giving written notice that states the breach and a short window to fix it. If a serious breach is fixed within the window, the engagement continues without penalty.
On termination the client pays for work genuinely done and delivered up to the end date, and the company returns any client material in its hands that remains unpaid. Client property already paid for is the client to collect, closed under the confidentiality and copyright rules of the order.
18. How to reach the company
Notices and questions about these terms should go to GiggTech LLC at the email address serve@giggetech.mom, by phone at +13074428428 or by letter to 973 S 1350 E, Spanish Fork - 84660-8532, United States (US). A notice given by email is treated as received on the business day it is sent, and a notice by post is treated as received on the usual delivery day.
These terms are governed by the laws of the state of Utah and the United States, without regard to conflict of law rules. Any dispute that the parties cannot settle by a genuine conversation will be brought in the courts of the state of Utah, and each side accepts the jurisdiction of those courts for that purpose.
If a court finds that one clause of these terms is unenforceable, that clause is removed and the rest continues in full force. Failure to enforce any clause on one occasion does not waive it. These terms, with the written work order, form the entire agreement and replace earlier drafts and spoken promises.
This page states the terms of service for the work of GiggTech LLC, operating under the developer name GiggeTech. Reading them fully now is the cheapest insurance any engagement can buy. Please keep a copy with your records next to each work order you sign.